Shipping policy

Shipping Policy

Orders placed through The Hughley Shop may include products from different brands and fulfillment partners, including KÖNTRÅST skincare and made-to-order merchandise.

Processing times vary by product. Some items may ship separately and arrive in multiple packages.

Once your order ships, tracking information will be provided when available.

Delivery times shown at checkout are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Please make sure your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the address.

If your package arrives damaged, contains the wrong item, or appears to be lost in transit, please contact us so we can review the issue.

For The Hughley Shop merchandise:
TheHughleyShop@gmail.com

For KÖNTRÅST orders:
KontrastSkin@gmail.com

Customers are responsible for any shipping charges, duties, taxes, or fees shown at checkout unless otherwise stated.